Protection of Customer Information
We understand the importance of privacy to our customers and visitors to our Web site. For many years, our policy has been to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or personal information about our customer to any third party not affiliated with their transaction, except as required by law or as necessary to provide DeHart Tooling services to the customer.

We collect and store information about every tooling order so that we can efficiently provide the delivery services demanded by our customer. We use the information about our customer’s orders and shipping information to enhance the services we currently provide and to communicate about new services they may find of value. DeHart also uses the information for trend analysis and market studies that provide data to set prices, establish credit or service agreements, accomplish billing functions, and comply with government regulations. Although government regulations vary in many countries in which we operate, they frequently include reporting of information to transportation safety, customs, and other regulatory agencies.

Some of the information collected by DeHart Tooling is personal data or information which relates to an identifiable person. Examples of personal data are names, addresses, e-mail addresses, credit card numbers, and telephone numbers. We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. We do however; provide personal data to government agencies as required by law or regulation.

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Shipping Information
Information such as company name, address, and phone number provided as a part of the shipping transaction represents a record of that business transaction and cannot be altered after the transaction is complete except as provided in the DeHart Tooling Terms and Conditions. The DeHart Tooling Terms and Conditions are available in the Customer Service section of our website at www.dehartusa.com.

Although we make reasonable efforts to limit access to our facilities and vehicles to authorized personnel, we are not responsible for maintaining the confidentiality of information that is printed and placed in plain view on a package or letter.

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Security and Integrity of Information
We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information.

The DeHart Tooling Internet site is currently located in the United States. Our Internet site and their supporting systems utilize generally accepted information security techniques such as firewalls, access control procedures, and cryptography to appropriately protect confidential information from unauthorized access.

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Retention of Customer Information
We retain information about customers as necessary for business purposes and as required by government regulation. For example, we retain information about orders, including names and addresses, so that we can provide proof of delivery information. We carefully dispose of records and delete information when retention periods expire.

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The DeHart Tooling Web Site at www.dehartusa.com
The following, indented paragraphs describe our commitment to the protection of personal information as it applies to the DeHart Tooling Web site at www.dehartusa.com.

What Information We Collect And How We Will Use It
Users can visit most areas of the DeHart Tooling Web site without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some personal and/or company information in these situations.

My Account
Visitors to our site can choose to participate in the interactive functions available at “My Account”. Participants are required to complete a registration form. This form includes information such as name, address, phone number, and email address. We use the information from the registration form to enhance our services which allow us to better meet the needs and preferences of our customers. With approval we may also send information to registered users about DeHart products, services, and system changes that we think may be of interest. We allow users to choose to not receive information from DeHart Tooling at any time by editing their user profile at www.dehartusa.com.

DeHart Tooling Internet Shipping
Users of DeHart Tooling Internet Shipping who choose to use credit cards for payment are required to provide information about themselves (company) and their card. We use this information to establish credit for billing.

Web Surveys
From time to time we include survey forms on our web site asking users for contact and demographic information such as; industry, interests, and size of company. We use the responses from the surveys to better understand our customer’s needs and to create functionality on our site that responds to their interests. Customers may choose not to participate in follow up surveys and we will not disclose survey response information to companies or individuals outside of DeHart Tooling.

Consent To Receive Promotional Material
My Profile allows users to choose not to recieve promotional material from us. The 'opt-out' feature applies to promotional material sent to our customers as a result of their participation in My Profile.

IP Addresses
The DeHart Tooling Web site collects IP addresses for system administration, security, and statistical analysis purposes. An IP address is a number that is automatically assigned to a computer whenever it is connected to the Internet. We log these addresses and analyze them to understand where requests originate so that we can provide the most efficient service, enhance security, ensure appropriate usage, and produce traffic volume statistics.

Cookies
Cookies are small text files that a Web site can send to a user's browser for storage on the hard drive. Cookies can make use of the Web easier by saving status and preferences about a web site. Most browsers are initially set to accept cookies but users can change the setting to refuse cookies or to be alerted when cookies are being sent.

We use cookies to keep track of customer status as a logged-on user of "My Account". Although acceptance of cookies will not interfere with the ability to interact with most of our web site, users will need to accept cookies in order to log-in and use "My Account". The cookies are renewed every time a user logs into "My Account".

Review, Modification, and Deletion of Personal Information
Participants in the “My Profile” program can review, modify, or delete the information previously provided at the registration site by editing their profile information. Users should note that DeHart Tooling will use reasonable efforts to delete user information when requested but that some residual information may remain because of backup files and deletion logs.

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Comments, suggestions, or materials sent or transmitted to DeHart Tooling shall be deemed to be non-confidential. DeHart Tooling shall have no obligation of any kind with respect to such comments, suggestions, or materials, and shall be free to use and distribute them to others without limitation including but not limited to developing and marketing products incorporating them.