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Customer Survey

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*Company:  
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Are you responsible for selecting the vendor in addition to actually placing orders for insert knives?
If not, who else is involved? Please enter their name, title, email, and phone number.
Name: Title:
Email: Phone:
Are you responsible for the technical details related to profiles or patterns for custom ground insert knives?
If not, who else is involved? Please enter their name, title, email, and phone number.
Name: Title:
Email: Phone:
 
What major problems have you experienced and or are the areas of most concern with your current supplier?




How you typically purchase your carbide inserts and insert tooling?  


 
How do you prefer to place orders for replacement carbide knives?  

 
What major brand of cutting tools are being used within your operation that require carbide inserts or profile ground knives?
a:  b:  c:  d:
Are you familiar with the DeHart brand of insert tooling?
Have you previously used DeHart Tooling's carbide knives? If so, please comment on their performance or any problems you may have had.
 
Please indicate the level of importance by which you select the primary supplier for your profile ground knives:
1 = Most Important  2 = Very Important  3 = Somewhat Important  4 = Not Important
Availability of Technical Support: Discount Structure for Quantity Orders:
Quick Devivery of Custom Profiles: Carbide Grade Selection Or Alloy Material:
Individual Price per Knife: Repeatable Consistent Profile Tolerances:
What does Dehart Tooling need to provide or demonstrate to you in order to become your primary supplier of carbide knives and profile ground inserts?
Who is your current supplier(s) of carbide inserts or profile ground knives?
 
Would you like for a customer service representative or technical engineer to contact you?



Please provide any additional questions or comments you may have.